At SocyGen, we collect various types of information depending on how you interact with our services. Below are some examples to help you understand what we may gather:
Registration Information:
When you sign up for an account, especially to register for a course, we'll ask for some basic information like your email address, password, date of birth, and age. We'll also assign you a unique ID to keep track of your activity.
Profile Information:
Want to personalize your experience? You can add a profile picture, a catchy headline, your website link, social media profiles, and more. Keep in mind that your profile and its contents will be visible to others.
Public Posting/Shared Content:
Some parts of our platform allow you to interact with other users by posting comments, sharing messages, submitting testimonials, or even posting photos. This content might be public, so think before you post! By sharing content, you're granting SocyGen permission to use it in various ways.
Learner of the Day/Month:
If you're selected as a standout learner, we may showcase your achievements—like your profile information and course activity—for marketing purposes.
Course Information:
As you take courses on SocyGen, we collect data related to your progress, including topics covered, assessments completed, and more. This helps us tailor your learning experience and share relevant information with course instructors.
Payment Information:
When you make a purchase (like for a course certificate), we’ll collect the necessary details to process your order, such as your name and address. However, your payment details (like credit card information) go directly to our secure payment partners, and we don't store that data.
Third-Party Platform Information:
If you access SocyGen through a third-party platform like Facebook, we may collect information from your profile, such as your name, profile picture, and email address. This depends on your privacy settings on that platform.
Promotions and Surveys:
Occasionally, we may invite you to participate in promotions or surveys. If you do, we’ll collect the information you provide and use it according to this policy. Participation may also add you to our mailing list or that of our partners.
Communications and Support:
If you reach out to us with questions, concerns, or to report an issue, we'll collect the information you provide and use it to address your needs.
When you use SocyGen, we also gather some data automatically to improve your experience:
Technical and Usage Data:
This includes details like your IP address, device type, operating system, browser, and how you interact with our platform—like the courses you browse and the time you spend on each page.
We collect this information using tools like:
Cookies: These small files help us recognize your browser and remember your preferences.
Web Beacons: These tiny objects help us understand how you interact with our content.
For more on how we use cookies and similar technologies, check out our full Cookies Policy.